How to redirect users to Configurable HR agent workspace
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12-16-2024 11:50 PM
Hi everyone,
I have deactivated classic agent workspace, but few users have bookmarked it on their personal devices so when they open it via their bookmark it redirects it to a page saying 'The page you are looking for could not be found'.
Is there any way that instead they are redirected to the new configurable HR agent workspace i.e. the URL /now/workspace/hr/home is replaced with /now/hr/agent/home .
I believe UI scripts might help but i'm not sure how.
Thanks,
Kartikey
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12-17-2024 12:56 AM
Hi @kartikey
Where you stuck? Try in another browser once and perform browser and cache.do
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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12-17-2024 01:00 AM
basically if i try to open the old workspace , it is not redirecting, it's just opening the old one, i tried cache.do, but still it's not working
Thanks,
kartikey
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12-17-2024 01:03 AM
Hi @kartikey
I am not 100%, it can be due to wrong name or some syntax mismatch. Try the same code in PDI and see if it work.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-17-2024 01:06 AM
This is the code:
I hope it is automatically called when opening any page, or do i need to call it within some client script?
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12-17-2024 01:15 AM
Hi mate, I think you missed code
I am not dev but if we follow KB then do as it.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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