How to refer BCC from inbound email?

[priyankapalaska]

Hi,

I want to retrieve BCC address from inbound email. Currently i can refer to, from, cc but not BCC.

could you please help me in this?

Appreciate your quick reply.

Thank You.

[Aravinda YS]

you can use like below.

email.addAddress("cc", "john.copy@example.com","John Roberts");

email.addAddress("bcc", "john.secret@example.com","John Roberts");

reference : http://wiki.servicenow.com/index.php?title=Scripting_for_Email_Notifications#Adding_CC_and_BCC_recip...

[priyankapalaska]

Hi Aravind,

I don't want to add address i want to fetch it from incoming email.

[Ramakrishna Kat]

Hi Priyanka,

I think this code will help you this please refer.

if (!current.watch_list.nil()) {

//get watch list addresses and add to cc

var watcherIds = current.watch_list.split(",");

//get user records

var user = new GlideRecord("sys_user");

user.addQuery("sys_id", watcherIds);

user.addQuery("notification", 2); //email

user.addQuery("email", "!=", "");

user.query();

while (user.next()) {

//add to cc list

email.addAddress("cc", user.email, user.getDisplayValue());

email.addAddress("bcc", user.email, user.getDisplayValue());

}

}

Regards,

Ramakrishna

[priyankapalaska]

Actually my question is I want to check where the email address is there in incoming mail. for that i referred email.recipients but this could not find the BCC address.