How to remove breadcrumb from Dashboard

michaelcory
Giga Expert

Hi all,

We upgraded from Helsinki to Kingston.   I converted our ITIL Homepage to a Dashboard.   On the Homepage I am pulling in various "list" Type gauges to Dashboard widgets (see screen shot).   This gives IT analysts a quick view of their work queues for Incidents, Changes, & Catalog Tasks.  

Looks like Kingston is pulling in the list breadcrumb filter to the Dashboard widgets (see screen shot).   This wasn't the case for gauges used on Homepages & Dashboards in Helsinki and prior versions.   Is there any way to remove the breadcrumb trail from the Dashboard widget?   Seems like there should be a setting on the gauge, but can't find any way to set it.   Perhaps an attribute on the gauge?   Or is it something deeper or some global system property that, if tweaked, would force removal of the breadcrumb from the List View as well, which I don't want to do.

Some IT Staff are members of multiple groups, so using the "Assignment group <is(dynamic) One of My Groups" filter pulls all those groups into the widget breadcrumb, and worse, it pulls in all of the Parent groups as well, which really crowds the widget and Dashboard page.

ITIL Hompage Dashboard Widgets with breadcrumbs.pngGauge - Assigned to My Groups.png

24 REPLIES 24

Nia McCash
Mega Sage
Mega Sage

I'm just noticing this as well after our Kingston upgrade.  BUT, the filters are not showing for dashboard content that is report-based.  So, a workaround is to recreate those gauges as reports and add the report to the homepage instead of the gauge.

I think list Gauges may be deprecated since it's been replaced by reports...

As per Helsinki Release notes, under Changed in this release:

  • Add reports to responsive dashboards with the Reports category, instead of selecting Gauges > <table name>.

gik
Kilo Expert

You can write UI script when you use $j('.breadcrumb_container').hide(); and restrict running the script only to dedicated dashboard adding if statement, but question is it the civilized solution?

gik
Kilo Expert

Solution: Click on the column header Configure -> List contron and check Omit filters checkbox. 

 

If you want hide filters only on homepage use omit filter condition and paste:

var uri = gs.action.getGlideURI() + '';
answer = uri.includes('home.do');

I tried this in Kingston patch 5, and it did not work for me.  Checking the "Omit filters" checkbox did hide the filters in normal list view of the table, but it did not hide the filter on the list guages on the homepages and dashboards.