How to remove breadcrumb from Dashboard

[michaelcory]

Hi all,

We upgraded from Helsinki to Kingston.   I converted our ITIL Homepage to a Dashboard.   On the Homepage I am pulling in various "list" Type gauges to Dashboard widgets (see screen shot).   This gives IT analysts a quick view of their work queues for Incidents, Changes, & Catalog Tasks.  

Looks like Kingston is pulling in the list breadcrumb filter to the Dashboard widgets (see screen shot).   This wasn't the case for gauges used on Homepages & Dashboards in Helsinki and prior versions.   Is there any way to remove the breadcrumb trail from the Dashboard widget?   Seems like there should be a setting on the gauge, but can't find any way to set it.   Perhaps an attribute on the gauge?   Or is it something deeper or some global system property that, if tweaked, would force removal of the breadcrumb from the List View as well, which I don't want to do.

Some IT Staff are members of multiple groups, so using the "Assignment group <is(dynamic) One of My Groups" filter pulls all those groups into the widget breadcrumb, and worse, it pulls in all of the Parent groups as well, which really crowds the widget and Dashboard page.

[gik]

It is problem of the ServiceNow Kingston resolved in Patch 5: PRB1244157.

[DrewW]

This is true, which is why I mentioned Patch 5.

[dbencini]

Looking for assistance with coding the Filter Condition to display Quick Filters.  This is related to effort for Homepage issue Kingston.

The Homepage is nearly back to normal, but the Quick Filters do not work.  Here is what I have done so far (thank you gik).  Any suggestions on next step to get Quick Filters back?

Click on the column header Configure -> List control

Omit Filters=False

Filter Condition:

var uri = gs.action.getGlideURI() + '';
answer = uri.includes('home.do');

[jay1111]

Hi Michael,

Did you found solution for this ?

Thanks,

Jay 

[Tony DiRienzo]

Jay,

I can't speak for whether Michael found a solution, but on our instances we were able to get the solution suggested by gik working.  We added the following script to the Filter Condition to the list control:

answer = (function(){

	var uri = gs.action.getGlideURI().toString();
	return (uri.includes('home.do') || uri.includes('sysparm_homepage_filters'));

})();

This works for us in Kingston Patch 7 and in London Patch 2.