How to remove breadcrumb from Dashboard
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01-31-2018 08:28 AM
Hi all,
We upgraded from Helsinki to Kingston. I converted our ITIL Homepage to a Dashboard. On the Homepage I am pulling in various "list" Type gauges to Dashboard widgets (see screen shot). This gives IT analysts a quick view of their work queues for Incidents, Changes, & Catalog Tasks.
Looks like Kingston is pulling in the list breadcrumb filter to the Dashboard widgets (see screen shot). This wasn't the case for gauges used on Homepages & Dashboards in Helsinki and prior versions. Is there any way to remove the breadcrumb trail from the Dashboard widget? Seems like there should be a setting on the gauge, but can't find any way to set it. Perhaps an attribute on the gauge? Or is it something deeper or some global system property that, if tweaked, would force removal of the breadcrumb from the List View as well, which I don't want to do.
Some IT Staff are members of multiple groups, so using the "Assignment group <is(dynamic) One of My Groups" filter pulls all those groups into the widget breadcrumb, and worse, it pulls in all of the Parent groups as well, which really crowds the widget and Dashboard page.
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Scripting and Coding
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11-01-2018 01:42 PM
Tony,
Thanks for the script. Where exactly you have added this script?
Thanks,
Jay
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11-01-2018 01:48 PM
From the List Control. When you are viewing a Homepage/Dashboard with a list that you want filters removed from, right click a column header and choose "Configure > List Control". On the List Control form, you will probably need to add the "Filter Condition" field to your view (I don't think it's there by default). Add the script to that field.
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11-01-2018 02:01 PM
Tony,
I did it.. but it didn't work....
Instance is London patch 2
Thanks,
Jay
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11-01-2018 02:09 PM
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11-05-2018 06:18 AM
Hi Jay,
No, we never found a solution. We just started using reports with Dashboard instead of gauges.