How to remove breadcrumb from Dashboard

michaelcory
Giga Expert

Hi all,

We upgraded from Helsinki to Kingston.   I converted our ITIL Homepage to a Dashboard.   On the Homepage I am pulling in various "list" Type gauges to Dashboard widgets (see screen shot).   This gives IT analysts a quick view of their work queues for Incidents, Changes, & Catalog Tasks.  

Looks like Kingston is pulling in the list breadcrumb filter to the Dashboard widgets (see screen shot).   This wasn't the case for gauges used on Homepages & Dashboards in Helsinki and prior versions.   Is there any way to remove the breadcrumb trail from the Dashboard widget?   Seems like there should be a setting on the gauge, but can't find any way to set it.   Perhaps an attribute on the gauge?   Or is it something deeper or some global system property that, if tweaked, would force removal of the breadcrumb from the List View as well, which I don't want to do.

Some IT Staff are members of multiple groups, so using the "Assignment group <is(dynamic) One of My Groups" filter pulls all those groups into the widget breadcrumb, and worse, it pulls in all of the Parent groups as well, which really crowds the widget and Dashboard page.

ITIL Hompage Dashboard Widgets with breadcrumbs.pngGauge - Assigned to My Groups.png

24 REPLIES 24

Tony,

Thanks for the script. Where exactly you have added this script?

Thanks,

Jay 

From the List Control.  When you are viewing a Homepage/Dashboard with a list that you want filters removed from, right click a column header and choose "Configure > List Control".  On the List Control form, you will probably need to add the "Filter Condition" field to your view (I don't think it's there by default).  Add the script to that field.

Tony,

I did it.. but it didn't work....

Instance is London patch 2

Thanks,

Jay

I don't know is this a issue or am i missing something. 

 

This is Jakarta -- Our Test Instance

I can see the My work and My group workfind_real_file.png

This is London patch 2

I don't see My work and My group gauges 

find_real_file.png

 

Hi Jay,

No, we never found a solution.  We just started using reports with Dashboard instead of gauges.