How to remove Change Implementor from the change approver list

Venkatesh61
Tera Contributor

‎04-30-2024 08:35 PM

Change implementor should not be in the approval list of a change request.

How to achieve this?

If a change request went for technical approval then the change implementor should not be shown in the approvers list. how to achieve this

0 Helpfuls
  • 189 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-01-2024 06:55 AM

Hi @Venkatesh61 

 

if the implementation is part for approval flow then it will go for approval. Also how do you identify that a change is having technical approval or not?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Ramz
Mega Sage

‎05-01-2024 08:07 AM - edited ‎05-01-2024 08:08 AM

Hi @Venkatesh61 .,

How are technical approvals triggered in your instance?

Is it a BR or flow or workflow

0 Helpfuls