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‎09-18-2018 04:42 AM
Hi guys, we use a duration type field for 'Downtime' on our change form. Is it possible to hide or remove the box that represents seconds on this duration field?
Many thanks.
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‎09-18-2018 05:37 AM
Hi,
You can do this by two ways:
2. Changing the system property - Go to System Properties > System > Time Format and knocked off the :ss (seconds) and it will remove the SS part from your field but it will affect all fields of Time format within the system as this is Global change.
Thank you!
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‎09-18-2018 04:55 AM
Hi Dj,
I think you cannot do this unless using some dom manipulation.
Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎09-18-2018 05:37 AM
Hi,
You can do this by two ways:
2. Changing the system property - Go to System Properties > System > Time Format and knocked off the :ss (seconds) and it will remove the SS part from your field but it will affect all fields of Time format within the system as this is Global change.
Thank you!
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‎09-18-2018 06:05 AM
Thanks Bhawana, I'll check out the link which I hadn't come across before when browsing for similar questions.
For info RE the sys property, when I change it to HH:mm from HH:mm:ss it seems to update date/time fields but not duration type fields. Do duration type fields also update in your SN instance?

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‎09-18-2018 06:20 AM
I apologise for the same, It would be only for date/time field.