How to remove 'New' button from related lists on Agent Workspace

[ghousiabegum]

How to remove New button from HR tasks related lists on HR case form.

[Anil Lande]

Hi,

Please have a look:

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workspace/task/create-a-list-action.html

Thanks,
Anil Lande

[Ankur Bawiskar]

Hi,

check this out

Procedure

1. Navigate to Agent Workspace > Settings.
2. Open the New Button List Exclusion tab.
3. Click New.
4. Select a table from the list.
5. Make sure that Active is selected.
6. Click Submit.

Result

Any table included in the New Button List Exclusion list does not include a New button in Agent Workspace. Also refer this, https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/workspace/task/config...

reference:How to hide 'New' button on workspace related list and how to remove added items?

Regards
Ankur

[ghousiabegum]

Thank you for reply, just Adding in Exclusion tab we still see New button, seems the process is changed from Madrid release 

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/workspace/concept/migration-declarative-action.html

We will have to create Declarative Action Assignment 

[Ankur Bawiskar · Accepted solution]

@ghousiabegum 

Yes seems so. Even I checked that.

Do let us know the update

Agent Workspace New button is not visible on the table in list view in New York even when not config...

Regards
Ankur