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Resolved! UI Builder (Utah) - Subpage not offering parameters anymore?

Hi Community I face the problem that I can't find the place in Utah UI Builder where I can set parameters on Subpages e.g.when creating a subpage for a viewport component.On normal pages the parameters can be configured on create as follows (and afte...

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alangross by Tera Expert
  • 1268 Views
  • 2 replies
  • 3 helpfuls

Resolved! Modern cell coloring

Hi developers, for change request approval tab can this modern cell coloring be done for all users ?But I want to make unclick "Modern Cell Coloring" checkbox in the change form for all users. How can I handle this?Though unchecking modern cell color...

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Complex Flow with flow variables in flow designer

Greetings everyone Iam tasked with designing workflows for intricate business processes and using flow designer to develop the flows. As part of this task, I encounter numerous conditional loops where various values are updated, and in certain scenar...

Community Alums by Community Alums  
  • 1577 Views
  • 4 replies
  • 0 helpfuls

Resolved! How change the search default from Start with to Contains

Hi, I have a problem that if the user start typing words into a reference field, he only gets result of everything that start with instead of contains, for example:If I have a reference field to the sys_user table, and the user will start typing 'Mos...

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Alon Grod by Tera Expert
  • 2113 Views
  • 3 replies
  • 2 helpfuls

Convert String to Bytes using UTF-8

Hi,I am stuck at an issue where I need to convert a String into Bytes using UTF-8 format to be sent to a 3rd party application. 3rd party application only support parameters in this format.Any pointers on how we can do this.  Regards,Surbhi

Exporting Issue

Dear team , We are getting issues after exporting the data , just wondering what could be the reason behind it .When my client exported data from Business application table, once the downloads complete its giving below error.as they have given tempor...

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pramn by Kilo Sage
  • 1062 Views
  • 1 replies
  • 0 helpfuls

Resolved! Client Script: Reload page based on field conditions

Hello community, I attempting to create a client script that reloads a form onChange. When the State field changes to a specific value (e.g. 7), reload the page. However, the script reloads for every state. Also, I attempted to add condition where Ca...

Desmo by Mega Guru
  • 2540 Views
  • 1 replies
  • 3 helpfuls

Resolved! Custom action output variables show up empty

I have a custom action that runs a rest script. Part of the script retrieves a response body on execution.  That response body shows up correctly if I place it inside gs.info but if I assign it to an output variable the variable is always empty.  Any...

How to take a survey inside of agent workspace

Hello I wanted to see if anyone knew of a way to take a survey inside of agent workspace? Im not able to find a way of doing that through url manipulation. I am able to open the assessment record but not actually take the survey. Any assistance would...

dagarson by Tera Guru
  • 1943 Views
  • 2 replies
  • 0 helpfuls

Associate a RITM to an existing Request

I need to associate submitted RITM with an existing request when I am placing an order.Example - I have an existing Request REQ01 with an item RITM01 and I am trying to submit a catalog item "ITEM" ,When I successfully submit this "ITEM", the RITM02 ...

Avinash54 by Tera Contributor
  • 1133 Views
  • 2 replies
  • 0 helpfuls

Resolved! Removing Roles of Inactive users

Hi All, I am trying to remove all roles of users(from sys_user_has_role) who are inactive and locked out in user table but it does not allow to remove records from sys_user_has_role table, does not delete with Background script as well. How can we ac...

Mason5 by Mega Expert
  • 7688 Views
  • 21 replies
  • 12 helpfuls

Resolved! Hide Watermark from Outbound Emails

Hi,I need to hide watermark from Outbound emails getting sent from ServiceNow. I have written a Business rule on Email log (sys_email) table, my script is below. The script works fine when tried with Background script but in Business rule it does not...