How to remove "how can we help" in the Typeahead Search plugin ?

[pinonbr]

Hello,

Do you know how to remove "how can we help?" text in the Typeahead Search plugin available in the Service Portal ?

Thanks for your help

[Abhishek Raj3 · Accepted solution]

Hi Bruno,

press ctrl shift and click right you will get an option like

click on instance in page editor

you will get

now click on homepage search and modify the

Server script message   and modify whatever you want to.

1

var typeAheadSearchOpts = {title: gs.getMessage('How can we help?'), size: 'lg', color: 'default'};

2

data.typeAheadSearch = $sp.getWidget('typeahead-search', typeAheadSearchOpts);


Thanks regards,
Abhishek


Please mark helpul or like if provided solutions help you

[denis hoffmann]

Hi,

Good news :

you can  now translate, change, or erase the "How can we help?" placeholder text, in search input field without cloning widget :

 According to https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/build/service-portal/concept/c_... ,
instead of typing directly in "Additional options, JSON format" of the widget Instance, or cloning OOTB Widget to change 'Option schema',

you can directly set your Additional option by editing it in 'Service Portal Designer' , and add ${ } quotes for translation :

    - Go to 'Service Portal Designer',

    - edit 'Index' page,  ( or custom page)

    - click on Edit (Pen icon) for the "Homepage Search" Widget

    - in 'Typeahead Search' field, cut & paste default value : 
               {title: 'How can we  help?', size: 'lg', color: 'default'}
    - then change it to :
               {title: '${How can we  help?}', size: 'lg', color: 'default'}

it'll create a clean 'Additional options, JSON format" in your widget Instance.
more details here : https://community.servicenow.com/community?id=community_question&sys_id=212d09ebdb905f8c0e58fb651f96...

Regards,
Denis.