How to remove "options" word in the middle of multi-checkboxes?

kavitha_cr
Mega Guru

When I tried creating Multi-checkboxes under a label, In the middle of checkboxes, a single text line is populated when we select Legal-other field. But also "options" word is also populating after the single line text in the middle of checkboxes and also it is showing mandatory. so this 'options' word should be removed from the form. Is there any way to remove it?

find_real_file.png

20 REPLIES 20

Allen Andreas
Administrator
Administrator

Hi,

This can be removed by placing a "label" variable right before the checkboxes.

So you could have a label before the legal choices, then the corporate choices, then the tax professional choices. You could set the label to say anything, like: Please select one.

At the end of the day, something will be there, but at least you can control it a bit.

Like you did for the initial set where you have it say: Business Sub Segment, etc.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hi,

@Siva Jyothi I just wanted to check-in and see if you needed any other assistance.

If my reply helped answer your question, please mark it as Helpful & Correct.

Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Sagar Pagar
Tera Patron

Hello Siva,

 

You can add the check box variables inside the container start variable to specify what type of checkbox

OR

add another label to specify type of checkbox, it will override the Options label with new one.

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Hello @Siva Jyothi ,

 

You can try above solution instead of DOM manipulation. It will work fine for you.

Let me know if you need more assistance.

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Hi @Sagar Pagar 

I have tried using container start and end but it is not working fine. The system is auto-populating the label "options" as the checkboxes which are after the single line text has no label.

Thanks

Siva.