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04-07-2020 08:44 PM
Hi,
I am trying to remove search context from Agent assist and keep only 2 search resources and i followed the servicenow doc but still am not able to figure it out. Can anyone guide me.
Want to keep only marked one remaining all need to be removed.
Solved! Go to Solution.
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04-07-2020 10:13 PM
Hi,
1. Navigate to Table Configuration from menu.
2. Find the record where (Name is TableName on which table you want to remove Search Resource Config , Title is Agent Assist).
3. Open search context specified from that record.
4. Deactivate the resource configuration that are not need from the additional resource configuration tab.
Thanks.
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04-07-2020 10:13 PM
Hi,
1. Navigate to Table Configuration from menu.
2. Find the record where (Name is TableName on which table you want to remove Search Resource Config , Title is Agent Assist).
3. Open search context specified from that record.
4. Deactivate the resource configuration that are not need from the additional resource configuration tab.
Thanks.