Hi, I have been trying to embed my CSAT survey inside email body as actionable message, but outlook does not render the survey instead the survey is being sent as a link. Could anyone please offer some help with this. Thanks in advance. The question...
Hi Folks While we trying to open the related risk assessment record from the risk page on workspace its not opening. Share some suggestions and debugging steps to resolve this issue. PFA Thanks in advance
I´m creating a new catalog item that will have an html field that must show, before submitting the item, a picture.These picture will be captured by an external integration where I will receive an Base64 content and needs to generate the attachment t...
I have one requirement, In form level having requestor for filed and assignment group filed, requestor field taking the user table and in assignment group filed taking the group table, and in my requirement they ask me to create one new check box fil...
Employee Center search is showing all KB article eg. retired, published, draft etc.Condition looks fine as it's out of the box.Please assist so that only published with 'valid to' date greater than equal to today is searchable in ESC portal. ThanksRa...
Hello All, I am working on knowledge translation on Yokohama version.I have setup the entire Localization Framework as per https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/knowledge-management/concept/conf-lf-settings-...
I discovered that ServiceNow has a feature called 'Field Description'. I added it successfully, and it reflects correctly in the native view. However, the description does not appear in Workspace. After thorough testing and validation, I was unable t...
Hello All, I am working on service catalog, Now i have submitted the request " Ordered it ", REQ0010013 > RITM0010013 > SCTASK0010038 && SCTASK0010037 "This request got generated".... What i want to know is : what all database table should i use t...
Hi everyone,I’m working on a requirement where I need to display a specific form view using a widget. Before building something custom, I’d like to know:Is there an out-of-the-box widget that can render a form view for a specific record or table?If y...
Hi Community, I have one requirement, In form level having requestor for filed and assignment group filed, requestor field taking the user table and in assignment group filed taking the group table, and in my requirement they ask me to create one new...
Hi All, New button not visible on incident task table even though user having ITIL role, this is happening for few users.let me what could be the reason?Thanks,Srinidhi M.
HelloI'm having serious troubles with creating of my App in PDI. No matter what I do I'm still getting error below:Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create tem...
I am able to display the count by using out of box menu item script. How to hide the "view all items". I want to directly go to the list page not the dropdown. how to hide that ? I tried removing that part of code but that doesn't work !This is the c...
Requirement:I need to configure a System Notification for the Incident table with the following logic:If Assignment Group = Test Group and Assigned To = Abel TutorThen the notification should be sent to all members of "Test Group" except the assigned...
I have a requirement to clear the form field values on demand table when reset to draft is clicked ,As soon as the demand is reset to Draft they should clear to allow for the new ones created as the user works through the process.
