I was just wondering if anyone knows where in ServiceNow is the below error message configured when trying to add a duplicate relationship in Relationship Editor? The reason I ask is because I'm trying to add some more functionality and prevent othe...
Hello experts,We are currently using the Employee Portal and noticed an issue with breadcrumbs.Breadcrumbs work correctly when navigating through catalog categories. However, when a user opens a specific catalog item, the breadcrumbs disappear.In ano...
Here's the setup:- Legacy app (non-ServiceNow)- New shiny (ServiceNow scoped app) Legacy app tracks Projects. The app stores activities : comments, state changes {Design, Design Approved, etc.}, Sign-offs, in separate tables. There are a large number...
I want to move all the PTask created in the Problem Ticket to Work in Progress state once the Problem Ticket was approved by the Problem Approver - Fix in progress state.
i am probably overthinking this.As a manager, I need to make sure all my users have time cards submitted every week. I need a report that just shows users on my team who have time cards either NOT created for any week this year OR where the time card...
Need 'script include' or 'Business Rule' to transfer TPRM IRQ question reference value to the TPRM Due Diligence form Requirement : As part of Client requirement we have added a new Reference field in the TPRM- Third-party Risk Management application...
I am trying to set up a chart to show us the task SLAs for Ritms with tasks assigned to your groups (or selected groups).I have set up a Sys_relationship record which works in the related items lists from the task SLA (Task SLA.task = task.parent).Wh...
Hello, I am trying to integrate with Apple Business Manager to import mobile device data into the CMDB. The ABM API uses OAuth2 with JWT for authentication, and requires that the client assertion be signed with the ES256 algorithm. I followed this ...
Hi,Im trying to impersonate a user with sn_customerservice_agent role and when i go to CSM Workspace Lists i see this:
HI Team we have requirment that when ever SLA reached 90% for Service Request email should trigger . for this we have configured flow . i have stucked in the notiication part I need like this this is notificatio i configured on ritm table whil...
Im familiar with flows but I have just tried to do my first subflow but I dont understand how to use the variables from my main flow in the subflow. I need the users name from the main flow but not sure how to set the input correctly
Hello Team,I’m facing an issue in our test instance (not in dev) when working with a custom table that extends Task.When users try to select a value in the Assign To field (after choosing an Assignment Group), the following error appears: Part of the...
Hi everyone,I'm new to mobile app development, and I'm trying to figure out the best way to get started. There's so much information out there, and I'm not sure which path to take.I have a few questions:Should I focus on building a native app, a hybr...
I build a REST API to JIRA in custom action, I receive a status code 200 but I don't receive the ResponseBody.
We have a requirement for the Suggested Relationships' in Relationship Editor: We would like to stop users from creating CI relationships based on the criteria in the following business rule: Is there a way that the relationship editor can be updated...
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