Hi friends! Would you smart guys know why the "Add to update set" link just vanished (after upgrade). I read that could be the disabled Ui Action, but there's no such Ui Action called "Add to Update Set" that I could find. Does anyone know how to sol...
I've created a custom Inbound Email Action to create Incidents from PrinterLogic alert emails, but I can't seem to get to work, instead it keeps using the OOB one. Priority is set to 50 to fire before the OOB one, but I keep getting the following err...
Hi All,I am working on triggering a manual survey via a “Send Survey” button. I have created a UI Action and UI Page, and I am calling a Script Include from the UI Page.In the Script Include, I am using the below API to create assessment instances:va...
Hello, When a user selects Type "Expedite" on the Change form, I want a field labeled "Expedite Reason" to display with the following single-select dropdown options: Dropdown options (single-select) should include:Regulatory Compliance DeadlineCrit...
Hello Community, I could use advice on automated failover solutions. We are a self-hosted enterprise with a primary site and a continuity-of-operations (COOP) failover site. Currently, our MariaDB COOP database replicates the primary database, and, i...
HiI have a custom greeting - Hi this is your abc how may I help you which I have implemented in my company's shared instance for my abc project . Its for Now Mobile chat to show.A issue was raised that in sd portal virtual agent too that greeting sho...
I have a attachment variable on catalog form , w hen selected triggers a on change client script and then calls a script include to delete existing attachment on data source and copies the one that is selected on the catalog form. Tested this by pri...
Hi guysHope you hearede about htis new Unified Experience Integration between ServiceNow + Genesys Cloud. We tried to install the new integration with the official implementation guide v. 2.6.1 from ServiceNow. Now we are done, and we have at least ...
Hi everyone, today I tried to start my instance and saw that it's offline. I'm clicking Refresh but nothing happens, is there anything that can be done?
Getting this error for my PDI since yesterday eveningWe're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes
All the time when i try create Document task in flow designer it generates the document task but when i try to fill document it says attachment is missing. does any one know how to resolve this issue ?
Hi everyone,I’m currently using the old-style Workflow for Change Requests, and I’m trying to replace it with Flow Designer.This may be a basic question, but how can I disable the old-style Workflow?What I tried was going into Workflow Editor (workfl...
Hello. I have a problem in my client preprod and dev instance (Xanadu Version). The issue: As admin user (with security_admin role) i go to the workspace,then i choose some Work Order, Then choose some Work Order Task from a related list owns to th...
I have translated the email notifications into French and Dutch, and they are working as expected. However, for this particular notification, the recipient is configured as a static email address in the “Who will Receive” section, and the email is al...
I attempted to install a plugin and received an email saying the plugin was activated. A few seconds later I received another email saying the activation failed. The email did not contain any reason for the failing or error messages. Does anyone k...
