How to remove the Skip button from Questionnaire Activity in Playbooks?

Anshul5
Tera Contributor

How to remove the Skip button from Questionnaire Activity in Playbooks?

4 REPLIES 4

Likitha Patel
Tera Expert

Hi @Anshul5,

Steps to remove the "Skip" button from a questionnaire activity:

  1. Navigate to the sys_declarative_action_assignment table and open the record where the action name is "skip_activity".
  2. In the related list Action Exclusions, create a new record and specify the table for which you want to exclude the "Skip" button. Here, mention the table you will use as the associated table in the UI layout.

Hello,

I'm trying to hide the skip button on the playbook for HR tables.
I tried this solution, but it didn’t work. Could you help me?

RafaelaF_0-1748372936363.png

RafaelaF_1-1748372948131.png

 



AlfrinAJ
Tera Expert

Hello @Anshul5 / @rafaelafae !

 

Where you able to find solution for this?

ChristopheMusie
ServiceNow Employee
ServiceNow Employee

I managed to get this to work by following the following steps for a Questionnaire activity. The outcome is that the Questionnaire form will not display the Skip button. This ensures this only affects the Questionnaire you want the Skip button to be hidden. Steps to reproduce:

1- Create a form view for sys_flow_data that is a copy of the Default one for this table, let's call this view for the example "CSDM Modeler"

2- On the configuration tab 'UI Layout' for my Questionnaire in the playbook, use the "CSDM Modeler" view

3- Create an Action Assignment for skip_activity with an order of -100, that is specific for the created view. Create a copy of the OOTB one, do not create it from scratch. Picture attached.

4- Put a false statement in the condition for the action assignment (basically the condition will always evaluate to false and the Skip button never renders)

ChristopheMusie_0-1760923239214.png