How to report on instance threads, nodes and queue utilisation

[Snehal13]

What tables to to report on to get insights on instance threads, nodes and queue utilisation to ensure optimal utilisation and mitigate instance performance issues upfront

[Community Alums]

Hey @Snehal13 

There are a lot of tools in the instance to monitor performance at various stages. The docs are the best place to find all of the available resources: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/core-configuration/c...

If you are looking for trends, the best place to start would be the ServiceNow Performance dashboard (also noted in the docs):

Hope this helps!
~Nick

[Snehal13]

I already have this dashboard but want to create few new ones and want to know on the below -

- API requests grouped by type (GET/POST/PUT/DELETE) on tables to know which tables are hit more over a give period of time

- Long running transactions grouped by scope/app/ type of script - script, job, export job/ report query

[Community Alums · Accepted solution]

Hey @Snehal13 

Check out these resources:

1. Usage by Overview / API. Navigate to System Web Services > REST & SOAP API Analytics > Usage Overview | Usage by API | Usage by Requestor

2. Slow Transactions. Navigate to System Diagnostics > Stats > Slow Transactions. There is a bunch of other super helpful stats in that menu as well.

Hope this helps!
~Nick