How to restirct assigning 2 sctasks from same ritm

[nameisnani]

How to restrict assigning 2 sctasks to a same member when the tasks are generated from same ritm . 

@Aman Kumar S  @sonamtiwari 

[Jaspal Singh · Accepted solution]

Hi

You need a before Insert/update BR on the Catalog Task table which runs when 

Assigned To | changes

(function executeRule(current, previous /*null when async*/ ) {

    var ritmis = new GlideRecord('sc_task');
    ritmis.addQuery('request_item', current.request_item);
    ritmis.addQuery('assigned_to', current.assigned_to);
    ritmis.query();
    if (ritmis.next()) {
        gs.addErrorMessage('Assigned user already has another task for the RITM. Please assign it to othe user');
        current.setAbortAction(true);
    }

})(current, previous);

[Sirri]

Hi@nameisnani ,

Are you using flow designer are workflow

If you your using flow deginer. in flow you can set take from first task assigned to is same as second task the you can abort action when same by using the script in flow designer .

[nameisnani]

Hi @Jaspal Singh  thanks for qr

While assigning it self it has to through an error . Please update how to do @Jaspal Singh 

[Jaspal Singh]

Hi @nameisnani , Comments as shared above should help take care.