How to restrict "insert and stay" button to add duplicate record in Hardware table.

[Hrishabh Kumar]

We have an option of "insert and stay" in the form context menu, which creates a same record as current record.

I want to stop this feature on Hardware table (alm_hardware) .

When we click on the "insert and stay" on the hardware form, it creates a duplicate record in the hardware table with same asset_tag and serial_number, which is something we don't want. How can I restrict the "insert and stay" feature on Hardware Table. (alm_hardware).

I have written a BR on Hardware table (alm_hardware) to avoid entries with duplicate asset_tag and serial_number and it working on manual creation of assets in the table, but not with "insert and stay" option.

[Manmohan K]

Hi @Hrishabh Kumar 

You need to create a UI action with the same 'action name' as global Insert and stay button but give different condition so it doesn't show on alm_hardware table

Example: add to the conditions field current.getTableName() !='alm_hardware'

This creates a UI action override and will no more show Insert and stay button in hardware table

[Hrishabh Kumar · Accepted solution]

I achieved this by adding simple condition in "insert and stay" UI's condition.

1) open the "insert and stay" UI action.

2) add this to the condition:  (current.getTableName() != 'alm_hardware')

   What this does is it hides the insert and stay option from the context menu when we are in "alm_hardware" tables  form view.

  We can easily achieve this requirement for any other table also by adding the table name in place of "alm_hardware". ie.. (current.getTableName() != '<any_table_name>').

[Manmohan K]

For future readers of the thread - 

Modifying the existing OOB insert and stay button is not a good practice as you will stop receiving updates from ServiceNow for that UI action during upgrades

 The better way of doing it is by creating a UI action with the same 'action name' as global Insert and stay button but give different condition so it doesn't show on alm_hardware table.

Example: add to the conditions field current.getTableName() !='alm_hardware'

This creates a UI action override and will no more show Insert and stay button in hardware table 

[Hrishabh Kumar]

Thanks for the important information.👍

It was helpful.

@Manmohan K