How to restrict to access the record based on the custom role (global search any way )

[jaiho_rai]

Hi ALL,

There is issue I need to restrict the access the record if user have certain condition 

table - incident

- Custom role - xyz_role

category - Security

Subcategory - antivirus

These records are only accessible to those only who have "xyz_role" , others will not able to access.

What I tried :

ACL - read > incident > --none-- > role - xyz_role > condition ->category - Security >Subcategory - antivirus

other try 

read > incident > * > role - xyz_role > condition ->category - Security >Subcategory - antivirus

but it failing  ??????????

please suggest 

[AshishKM]

Hi @jaiho_rai ,

Please share the screen shot of ACL page. ( exclude the client information, if any ).

-Thanks,
AshishKMishra

[jaiho_rai]

Hi @AshishKM 

Please find one of the acl below 

[AshishKM]

Check, is there any other read ACL with same role (without condition). If found more read ACL then compare the role and share the details.  

[Sandeep Rajput]

@jaiho_rai If the above ACLs are not restricting data for those users not having xyz_role, this indicates that there other ACLs available on the incident table which are granting access to those records which are only allowed to be seen by user xyz_role. I recommend you to deactivate other ACLs on incident table and keep these two ACLs active and check if the users not having xyz_role can still access the data.

Hope this helps.