How to Retire multiple Knowledge articles

[Donna Kunkle]

Is it possible to retire multiple knowledge articles at once?  I tried selecting multiple articles from the list but when I choose Updated Selected, the option to retire is not available.

[Mike_R]

You'll need to create a UI Action for this. You can copy the other existing UI action but just relabel the Action name and check the box for List choice.

[Ishaan Shoor]

Either you can go through the approach that Mike has suggested above or the other way is to have a fix script which will be one time job to update articles to retired.

Sample script below:

var kb = new GlideRecord('kb_knowledge');
kb.addQuery('');  //Add your query here
kb.query();
if (kb.next()) {
  kb.workflow_state='retired';   // Moving to Retired state
  kb.update();
}