How to rollback the changes committed through 'Pull' Operation from the Parent Instance in the Team Dashboard.

[vidyarani]

How to rollback the changes committed through 'Pull' Operation from the Parent Instance in the Team Dashboard. There is an option to revert changes for an individual object from selected version to current version. But I do not see any option to revert all the changes done through 'Pull' operation in an instance. Please let me know if anyone has any idea/solution on this.

[antin_s]

Hi Vidya,

Did your pull show any conflicts? If it is all about conflicts and you want to use current/local versions to be used, please follow the below steps.

To resolve multiple collisions without reviewing the differences between the local and pulled versions:

1. Navigate to Team Development > Team Dashboard.
2. In the control panel, click the number of collisions. A list of collisions opens.
3. Select the check boxes beside the rows you want to resolve.
4. In the Actions choice list, use one of the following methods to resolve the collision:
   • Select Use Pulled Version to load the version pulled from the parent as the current version for all selected collisions.
   • Select Use Local Version to maintain the local version as the current version for all selected collisions. The pulled versions are added to the version history for the records.

Using Team Development - ServiceNow Wiki

Hope this helps. Mark the answer as correct/helpful based on impact.

Thanks

Antin

[vidyarani]

Thanks Antin for your response.

There are no Conflicts in the pull operation. But, If in case, I want to get back to the previous stage of my development (before the pulling the changes from other instance to my current instance), how I can revert back to the that stage?

[antin_s]

Hi Vidya,

Before the Pull, you don't have options to ignore certain changes. Pull will get all the changes from Parent. After the pull, you may select the specific record to revert to the version you want. So, it is better to take a backup (XMLs) of the files you want to skip, do the pull, and then override with your backup.

Hope this helps. Mark the answer as correct/helpful based on impact.

Thanks

Antin

[antin_s]

Hi Vidya,

If my reply has answered you question, can you please mark it as 'Correct' to help the community?

Thanks

Antin