How to see the list pop up view of the incident in SOW
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04-21-2026 08:12 AM
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04-21-2026 02:20 PM - edited 04-21-2026 02:22 PM
Hi @rajeshsd699,
you haven't added any description which makes your question unclear. Maybe adding a screenshot or more context will make it easier to understand but without that, it'd be difficult to give you any meaningful response...
EDIT: rephrasing (in orange)
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04-21-2026 10:27 PM
Hi @rajeshsd699
Navigate to Incident list //incident.list
Change the view to Service Operation Workspace.
Click on Pop -up view. It will work.
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04-22-2026 06:17 PM - edited 04-22-2026 10:08 PM
I am guessing you mean to ask what the view is in this panel in sow?
It seems to be the workspace view and it's hardcoded in a library asset so you can't change it.
}; (0, r.createCustomElement)("sn-record-list-quick-edit",
{
renderer: {
type: a.default, view: e => {
const { properties: { quickEditSysId: E, table: t
}
} = e; return (0, a.createElement)("sn-record-common-quick-form",
{
table: t,
"sys-id": E, view: "workspace", key: `quick_form_${E
}`
})
}
}, properties: {
quickEditSysId: {
default: ""
}, table: {
default: ""
}, workspaceConfigId: {
default: ""
}
}, actionHandlers: Re
});E: looks like there's been an update to the sow list page collection in australia so mileage may vary. For the new page it uses the view from the list controller so it'll be the sow view oob. But now it can be edited by duplicating the list page to force view rules in the quick edit view via the list controller or updating the page directly that is used in the panel viewport.