Modify Contextual sidebard - Service Operation Workspace

Al-JhonV
Kilo Sage

‎04-20-2026 10:38 PM

How can I change or modify these recent Requests and Recent Assets from Record Information?

AlJhonV_0-1776749884810.png

 

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2 REPLIES 2

Tanushree Maiti
Tera Patron

‎04-20-2026 11:24 PM

Hi @Al-JhonV 

 

Check trhis:

https://www.youtube.com/watch?v=7TOdfHdpLUg

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Modifying the Record Information tab in the contextual sidebar in Service Operations Workspace
Modifying the Record Information tab in the contextual sidebar in Service Operations Workspace
youtube.com/watch?v=7TOdfHdpLUg
Use ServiceNow UI Builder to modify the Record Information tab in the contextual sidebar
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Al-JhonV
Kilo Sage
In response to Tanushree Maiti

‎04-22-2026 06:15 PM

Hello @Tanushree Maiti , thanks for the reply. 

I already found out what record to update:

UI Builder > SOW > Record SNC > Record Information – Catalog SNC

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