How to send an email notification with link to current request number in flow designer?

akash12345
Tera Contributor

How to send an email notification with link to current request number in flow designer?

1 ACCEPTED SOLUTION

Eswar Chappa
Mega Sage
Mega Sage

Hi @akash12345 email notification with link to current request number in flow designer is not possible as we do it in our normal notification , But some how you can achieve this using the below community article:

https://www.servicenow.com/community/developer-forum/link-to-request-number-in-flow-designer-email-n...

Along with above there is a custom solution for the same from below community article:

https://www.servicenow.com/community/now-platform-articles/flow-designer-record-link-generator/ta-p/...

 

Cheers, hope that helps  /Eswar

*** Please mark as "Correct" or "Helpful" as appropriate ***

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2 REPLIES 2

Clara Lemos
Mega Sage
Mega Sage

Hi @akash12345 ,

 

On Flow Designer just add a trigger as you need ( I'm assuming it will be related to some change on the Request Record?), and then add an Action as follows:  (image 1 )

Select 'Send Email'

On the body you can add the fields from the right side menu (image 2)

 

Let me know if this is helpful by marking my answer as correct 🙂 

Eswar Chappa
Mega Sage
Mega Sage

Hi @akash12345 email notification with link to current request number in flow designer is not possible as we do it in our normal notification , But some how you can achieve this using the below community article:

https://www.servicenow.com/community/developer-forum/link-to-request-number-in-flow-designer-email-n...

Along with above there is a custom solution for the same from below community article:

https://www.servicenow.com/community/now-platform-articles/flow-designer-record-link-generator/ta-p/...

 

Cheers, hope that helps  /Eswar

*** Please mark as "Correct" or "Helpful" as appropriate ***