Link to request number in flow designer email notification

LK11 · ‎08-14-2018

Hi

Has anyone worked with flow designer to send an email notification with link to current request number?

Thanks

midjoule · ‎04-30-2019

Hi lk24,

I had the same requirement. The best I could achieve is simply writing the URL of the system (*) in the e-mail and appending the SYS_ID of the record from the data pill:

1. Create a flow designer action which retrieves the instance URL

2. In the Send Email action, build the URL:

Here is the result in outlook, which is converting the URL to a link:

Please mark as Correct if it resolved your issue.

View solution in original post

Jaydeep Parmar · ‎08-14-2018

Yes I have worked on flow designer.

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Jaydeep Parmar

LK11 · ‎08-14-2018

Hi Jaydeep,

Currently I have the same as what you showed in the screenshots however it doesn't give a link (you can't click on the request number). It just displays the request number.

Thanks

JC S_ · ‎03-05-2019

Were you able to make this work? Or we need to use the Email Notifications module like before?

Tim Whonder · ‎04-22-2019

This provides the record's number, but does not create a link to the record as the original poster requested.