How to send attachment from one instance to other instance using rest api in servicenow?
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12-09-2022 10:17 PM
Hi ,
I have written the code but not moving attachment from one instance to other instance.
I have used Rest api
i have written code but not moving from one instance to other instance ,kindly provide me is it correct if not correct then provide step by step .
(function executeRule(current, previous /*null when async*/ ) {
try {
var incObj = {};
incObj.caller_id = current.caller_id.toString();
incObj.state = current.state.toString();
incObj.short_description = current.short_description.toString();
incObj.correlation_id = current.sys_id.toString();
incObj.work_notes = current.work_notes.getJournalEntry(-1);
incObj.attachment = b64attachment;
incObj.file_name = attachment.getValue('file_name');
incObj.comments = current.comments.getJournalEntry(-1);
//var tosend = JSON.stringify(body);
var attachment = new GlideRecord('sys_attachment');
attachment.addQuery('table_name', 'incident');
attachment.addQuery('table_sys_id', current.sys_id);
attachment.query();
var b64attachment = '';
if (attachment()) {
var attchmentIS = new GlideSysAttachmentInputStream(attachment.sys_id);
var bytearrayOS = new Packages.java.io.ByteArrayOutputStream();
//write byte stream*/
attachmentIS.writeTo(bytearrayOS);
/*encode attachment file*/
b64attachment = GlideBase64.encode(bytearrayOS.toByteArray());
/*ebond the ticket*/
var r = new sn_ws.RESTMessageV2('Create in dev2 instance', 'attachment');
r.setRequestBody(JSON.stringify(incObj)); // sending the data to the REST message.
var response = r.execute();
var responseBody = response.getBody();
var httpStatus = response.getStatusCode();
var crid = JSON.parse(responseBody);
current.correlation_id = crid.result.sys_id.toString();
gs.log("request body:" + responseBody);
}
} catch (ex) {
var message = ex.message;
}
})(current, previous);
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12-10-2022 09:23 PM
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12-10-2022 09:25 PM
@sangitakumari Let me check and come back here
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12-10-2022 09:28 PM
yeah sure
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12-10-2022 09:29 PM
@sangitakumari One question: When incident is created in source instance that time there will not be any attachments right as it is created now itself. So when you want to send attachments?
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12-10-2022 09:33 PM
As like when i created incident from source instance and attach attachment on same time with creating incident when so it will show in target instance.