How to Send Email Notifications Only to Addresses Ending with "@domain"?

[12uy]

Hi everyone,

When sending notifications via email, in the 'Who will receive' section, I only want the notifications to be sent to email addresses ending with '@domain'.

Thanks!

[Priyanka0402]

Hello @12uy, 

You can use an email script to group users whose email addresses end with @domain in their email field. The following code snippet demonstrates how to achieve this: 

(function() {
    var recipients = [];
    var userGR = new GlideRecord('sys_user');
    userGR.addQuery('email', 'ENDSWITH', '@domain'); // Filter users with emails ending with '@domain'
    userGR.query();

    while (userGR.next()) {
        recipients.push(userGR.email.toString());
    }
    
    // Set the recipients for the email notification
    email.setTo(recipients.join(','));
})();

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards

Priyanka

[12uy]

I tried to insert the code into the email script, but it didn't work. Could you guide me through the steps?

[Sid_Takali]

Hi @12uy You can easily achieve your requirement through Email Address filter. Read below docs mentioned and refer below screenshots.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0869547 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/notification... 

[12uy · Accepted solution]

I tried Business rule and it worked well

var myRecipients = current.recipients;
var accDomain = "@domain"; // Change the domain to send
if(myRecipients.contains(accDomain)){  
	var emailArray = myRecipients.split(',');
	var accEmails = emailArray.filter(hasAccDomain);
	current.recipients = accEmails.join(",");
	current.update();
} else {
	current.setAbortAction(true);
}


function hasAccDomain(email) {
	return email.endsWith(accDomain);
}