How to send mail to Group (All users in group) in flow

SK00335601
Tera Contributor

I am new to servicenow. Wanted to know How to send mail to Group (All users in group) in flow ? As i am unable to find option where i can set group name in To field while creating a Flow. Thanks and Regards,

Sachin Kulkarni.

4 REPLIES 4

Maddysunil
Kilo Sage

@SK00335601 

Check the reply of Shawn in below link

https://www.servicenow.com/community/now-platform-forum/send-email-to-a-group-in-flow-designer/m-p/1... 

 

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks

Sandeep Rajput
Tera Patron
Tera Patron

@SK00335601 You will not be able to add a group name in the to field of send email action. However, you can use a Lookup records action to get all the members of the group and use a Foreach action along with Send email action to  send them the email. You can configure your flow as follows.

 

Screenshot 2024-05-15 at 7.09.45 PM.pngScreenshot 2024-05-15 at 7.10.48 PM.pngScreenshot 2024-05-15 at 7.11.45 PM.png

Hope this helps.

Curt4
Tera Contributor

You can put the SYS_ID of the group in the TO: field and it will send it to all the users in that group.  You don't have to do a lookup or anything.

Curt4_0-1727217555693.png

 

Brilliant, thank you! This also worked putting more than one group separted by comma