how to send notification when mid server(ecc_agent) is down and for each every 1 hour until it is up

[vamshi2]

Hello Team,

Please suggest to send notification when mid server(ecc_agent) is down and for every 1 hour need to check and need to send notification until it is up

please provide code or any screenshot

Thanks & Regards,

Vamshi

[AshishKM]

Hi @vamshi2 , 

Please check there is OOTB notification

You can write a workflow on ecc_queue table, whith condition on status changes to down and add the timer with loop to notification event, so timer will check every hour the MID status and if still down then send the notification else close the workflow.  

-Thanks,

AshishKM

[vamshi2]

Hi @AshishKM 

Thanks for quick response could you please tell how to apply loop 

[AshishKM · Accepted solution]

after timer, add the if condition and check the MID status, if Yes then dont need to send notification else link the 'No' to Event and Event to timer again... this way timer will again trigger and wait for one hour ... and again if condition check for MID status.... this will continue untill MID is not up.