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How to set an editable default text in a string field?

gracjan
Tera Guru

How to set an editable default text in a string field, Dictionary filed, such as "Description" (sort of a help text)? I am trying to add a default text that a user will be able to change. Is there a way to do it under "Change"? Please helpfind_real_file.png

1 ACCEPTED SOLUTION

So, for the description field, you're not able to use HTML formatting. It only accepts plain text. 

You might consider using a template. 

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/form-administrati...

Once you create the template, you can apply it on a record using javascript. 

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/form-administrati...

That would at least let you create the value "as you would see it" on the form inside your template, instead of trying to format using javascript. 

I hope this helps!

If this was helpful or correct, please be kind and remember to click appropriately!

Michael Jones - Proud member of the CloudPires team!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

View solution in original post

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Also just tested.

Below code results in:

find_real_file.png

When clicking in the field, your typing over the placeholder text (so it's actually not an actual value, like setValue).

onLoad Client Script:

function onLoad() {
   
	var field = g_form.getControl('short_description');
	field.placeholder = "Test!";
   
}

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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