How to set ctask opened by field same as the logged in user

jituksingh
Kilo Guru

‎02-13-2025 10:16 AM - edited ‎02-13-2025 10:23 AM

Hi All,

When ctask is opened by a flow and flow's run as user is set to system user, the open by field on ctask is empty. I want to set it automatically to same as the logged in user. Can you please help me on this?

 

jituksingh_0-1739470530081.png

Thanks in advance

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-13-2025 10:34 AM

Hi @jituksingh 

What is your use case to assign the task to logged user, user might be not part of the group or might be a manager who is checking the task.

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jcmings
Mega Sage

‎02-13-2025 10:36 AM

What is the trigger condition for your flow? Is it a record being updated? Can you match the trigger person to the opened by field?  For example,  if the trigger is "case updated," you'd set ctask.openedby = trigger.updated_by

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jituksingh
Kilo Guru

‎02-13-2025 10:51 AM

Trigger is service catalog

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jcmings
Mega Sage
In response to jituksingh

‎02-14-2025 09:30 AM

Are you able to get the trigger user from the data pills?

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