How to set ctask opened by field same as the logged in user

jituksingh · ‎02-13-2025

Hi All,

When ctask is opened by a flow and flow's run as user is set to system user, the open by field on ctask is empty. I want to set it automatically to same as the logged in user. Can you please help me on this?

Thanks in advance

Dr Atul G- LNG · ‎02-13-2025

Hi @jituksingh

What is your use case to assign the task to logged user, user might be not part of the group or might be a manager who is checking the task.

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jcmings · ‎02-13-2025

What is the trigger condition for your flow? Is it a record being updated? Can you match the trigger person to the opened by field? For example, if the trigger is "case updated," you'd set ctask.openedby = trigger.updated_by

jituksingh · ‎02-13-2025

Trigger is service catalog

jcmings · ‎02-14-2025

Are you able to get the trigger user from the data pills?