How to set Document ID field using GlideRecord

mukki · ‎04-20-2015

Hi ,

I am trying to insert record using GliderRecord in table chat_message but i am not able to set the To and From field.I haven't worked with Documnet ID type fields.

Can anyone please suggest how i can populate those document id field using Glide Record

domaners · ‎04-20-2015

Hi Mukesh, the field is called to_id, so set current.to_id = sys_id. from_id is the name of the From field. You may also need to set the to_table and from_table with the name of the tables that the document is coming from as well, for instance:

current.to_id = incident.sys_id;

current.to_table = 'incident';

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mukki · ‎04-21-2015

Hi Adam,

Did you got any fix for this issue ? I tried even after disabling ACL but no luck it's still same.

domaners · ‎04-21-2015

Hi Mukesh. Sorry, yes I did spend a good half an hour yesterday looking at this but the field doesn't seem to want to be mapped to. I can't see any obvious rules or policies that should be blocking it, so I need to have another look.

You should try logging a support ticket for this in the meantime!

mukki · ‎04-21-2015

Hi Adam,

Thanks for the extra effort you put to help me, reaching HI for further assistance on this issue.Will let you know the solution they advice.