How to set maximum character limit in HTML field in ServiceNow

ramesh_r
Mega Sage

Hi All,

We have Max length condition for the normal field.

 

find_real_file.png

 

But I want to do the same character restrictions on the HTML field also please help me with this

Please guide with any alternative way also apport from on submits a script

 

find_real_file.png

 

Thanks

Ramesh R

 

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

We cannot set as that is not allowed OOB.

refer this link and read

Fields in ServiceNow accept string inputs greater than the sys_dictionary max_length value

Max Length on Large String Fields in ServiceNow

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@ramesh.r 

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@ramesh.r 

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Ramesh,

The only way to work around this HTML limitation is to set up a client script to limit the number of characters allowed.

https://servicenowguru.com/scripting/client-scripts-scripting/maximum-length-large-string-fields-ser...