How to set MFA remember browser use email verification?

lipan
Tera Contributor

Hello everyone, I want to use"Do not challenge for MFA on this browser for the next 24 hours"when login with email verification, I enabled Remember browser in MFA properties, it only appears when using the authenticator, how to set it to appear and be available when receiving verification codes by email?


mfa propertie.PNGuse auth app.PNGuse mail auth.PNG

1 ACCEPTED SOLUTION

Randheer Singh
ServiceNow Employee
ServiceNow Employee

From a Security best practice perspective, we have disabled the remember browser option for email OTP-based MFA.

For the best user experience, I recommend you enable FIDO2-based MFA. With FIDO2, You can enroll your device's biometric authenticator and use it for MFA. 

 

FIDO2 provides best-in-class security (phishing resistant) with optimal user experience.

RandheerSingh_0-1690994604884.pngRandheerSingh_1-1690994644720.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 


https://docs.servicenow.com/en-US/bundle/utah-platform-security/page/integrate/authentication/concep...

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6 REPLIES 6

lipan
Tera Contributor

mark

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

There's no system property for that.

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Hi Mark

Thank you for your answer.

Randheer Singh
ServiceNow Employee
ServiceNow Employee

From a Security best practice perspective, we have disabled the remember browser option for email OTP-based MFA.

For the best user experience, I recommend you enable FIDO2-based MFA. With FIDO2, You can enroll your device's biometric authenticator and use it for MFA. 

 

FIDO2 provides best-in-class security (phishing resistant) with optimal user experience.

RandheerSingh_0-1690994604884.pngRandheerSingh_1-1690994644720.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 


https://docs.servicenow.com/en-US/bundle/utah-platform-security/page/integrate/authentication/concep...