How to set "From" field in notifications dynamically.

[prakhar_yadav]

Hi Community,

I want to setup "from" field in notification part such that, whenever email will be sent to user, it should come from "Assigned to" person. And this assigned to person will change with every incident.

 

[Kieran Anson]

You'd use a mail script for this Scripting for email notifications (servicenow.com) and the email.setFrom() api Mail script API (servicenow.com)