How to set short description for catalog task for the selected job function?

[Siva P]

Hi ,

I have catalog item with the filed called request type, it is a choice field we have multiple choices. When user selects some of the choices from the dropdown and clicks order now . Then it will create a RITM and attached with catalog task.

Now i need set the catalog task short description field with some text based on the selected choice for catalog item filed.

Please help me how to achieve this. Thanks in advance.

[Jaspal Singh]

It would be form like,

if(current.variables.variable_name=='admin')
{
}
else if (current.variables.variable_name=='abc')
{
}
else if{
}

[Ankur Bawiskar]

Hi,

you can use switch case as well

var value = current.variables.<variableName>;

switch(value) {

case "abc": task.short_description = ''; // specific description

case "def": task.short_description = ''; // specific description

case "xyz": task.short_description = ''; // specific description

}

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Ankur Bawiskar]

Hi,

Please consider marking appropriate reply as ✅Correct & 👍Helpful.

Regards
Ankur

[Ankur Bawiskar]

@sambasiva 

Is this answered?

if my answer helped you, kindly mark it as ✅ Correct & 👍Helpful so that others can benefit from similar question in future.

Regards
Ankur

[Siva P]

Yes ..Ankur..its helpful full to me.. I have one more small requirement. I have a custom field on my sctask form .how to store/capture this field value in worknotes or additional comments only for this one task get created..it should not effect all sctasks. Is this possible?