How to set short description for catalog task for the selected job function?

[Siva P]

Hi ,

I have catalog item with the filed called request type, it is a choice field we have multiple choices. When user selects some of the choices from the dropdown and clicks order now . Then it will create a RITM and attached with catalog task.

Now i need set the catalog task short description field with some text based on the selected choice for catalog item filed.

Please help me how to achieve this. Thanks in advance.

[Siva P]

Hi Ankur,

With some modifications i have used below script its a on submitt BR. Its working now.

var value =current.getValue('Field value');
var value2= previous.getValue('Field value');
var value3= current.getValue('2nd Field value');
if(value!=value2){
current.work_notes= value2 + " was changed to "+ value;

current.2nd Field value="";

}
else if(value3!=null) {
current.work_notes= " Field lable : " + " " +value3;
current.2nd Field value="";
}
else{
current.update('work_notes', false);
}

Thank you so much for your inputs.

Regards,

Siva.

[Ankur Bawiskar]

Great!  It looks like you marked your own response as the correct answer, which may be confusing to others that read this later.

Would you mind marking my response as ✅ Correct & 👍Helpful if I am able to resolve your query.

Regards
Ankur