How to set SLA percentage on bar chart on reports

akin9
Tera Contributor

Hello Experts

We have created a  incidents  SLA report from Task table .

all is fine but we want to show Percentage of Count on bar chart instead of count.

 

Please support to this.

 

akin9_0-1680585908454.pngakin9_1-1680585965067.png

 

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @akin9 ,

 

You can't - report designer only takes values available in tables - not any calculated percentage. If you need to show percentage in a dashboard, you either need to leverage Performance analytics or workspaces.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

akin9
Tera Contributor

Hello @AndersBGS 

Thank you for your Quick reply!

Before not used PA ,can you guide me if possible

Hi @akin9 , 

 

I would recommend you to read up on how to create PA through NowLearning, as you need to set below. Furthermore, there can be impact to your instance if you don't know what you're doing.

 

pa job, (For collection of data)

indicator source, (To mark the table with baseline filter)

automated indicators, (additional filter) 

formula indicator, (mathematical formula to get percentage)

widget (for display of the data calculation)

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/