How to set the Catalog Item Delivery Time days

shaik_irfan
Tera Guru

Hello,

 

In the Catalog Item view we have an option as Delivery Time whcih we want to set as 10 days where to update this, within the Catalog item i given the Delivery time but it is not displaying.

 

 

In the Catalog item i updated as 10 days

 

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

It's set on the workflow properties > Expected Time

 

find_real_file.png

View solution in original post

6 REPLIES 6

Michael Fry1
Kilo Patron

It's set on the workflow properties > Expected Time

 

find_real_file.png

Thanks.  But so then why do those "Delivery time" fields even EXIST on the Catalog Item?

And what if your Catalog Item is associated with a FLOW and not a workflow?

if you are using a FLOW, you can updated the RITM Delivery date field with the data from that field. Then it shows to the user when they can expect this to be delivered.

Thanks, @Michael Fry.  But could you elaborate on that a little bit?

I don't see a field on the Request Item form called "Delivery date"?

I can update what?  Where?  How?

Could you possibly give an example, or point me to some documentation explaining this?

Sorry to be dense.  Thanks again.