How to set the custom url on portal side and for email notifications only

[mania]

Hi,

How to set the custom url on portal side when we click on the link from virtual agent and for the links in email notifications too. 

Note: It should not affect the platform side. 

Can anyone suggest on this. It will be helpful.

Thanks in Advance!

[Simran Gadodiya]

Hello @mania 

Hope this article will help you.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0684584

If it helps you Mark it as helpful.
Thanks.