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07-06-2017 03:13 AM
Hi,
This is related to facilities module..
When I submit the request from facilities request form a task is generating for that request. But the problem is the task state is in "Draft" and I need to change this to "Pending Assignment" by default. Like whenever i submit a request it should generate a task with state as "Pending assignment".
Please suggest me how can i do this.. I have written a BR, but it's not working..
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var fcts = new GlideRecord('facilities_request');
if(fcts.get(current.getValue('facilities_request'))){
fcts.state = 10;
fcts.update();
}
})(current, previous);
Solved! Go to Solution.
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07-06-2017 04:37 AM
Hi Guys,
I got it fixed...I have just set the action in Br as Set state to Pending assignment and it's working fine..
Thank you so much guys for your response anyway...
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07-06-2017 04:09 AM
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07-06-2017 05:39 AM
Hi Anurag,
Yes it was the same as you said...Thank you so much for your help..I am sorry, forgot to mark your answer as correct.
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07-06-2017 03:37 AM
I guess we are talking about Facilities request task here. This is using state flow in the default value and I'm not experienced here what it does deep down, but I would look into this before I start making BRs and so on.
//Göran
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07-06-2017 03:40 AM
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07-06-2017 04:00 AM
The table is already there..Can u pls suggest me any other way..