How to set the variable value with the MRVS reference variable data

[kumar22]

Hi Team,

I have a requirement below :

Catalog item variable: MRVS data(mrvs_data)

Multi-Row variable set: Mobile Devices Set (mobile_devices_set)

Once the request gets submitted I need to pass the Approval User (approval_user) data to the MRVS data(mrvs_data) variable. I tried using the OnSubmit client script below but it returned the sys_id instead of User ID.

function onSubmit() {

var deviceSet = g_form.getValue("mobile_devices_set");

    var str = JSON.parse(deviceSet);

    var appUserArray = [];

    for (var i = 0; i < str.length; i++) {

        //var num = i + 1;

        appUserArray.push(str[i].approval_user);

    } 

    var approvalUser = appUserArray.join(' , ');

    g_form.setValue("mrvs_data", approvalUser);   

}

Kindly suggest on this? 

Thanks in advance.

[Kieran Anson]

Hi,

What is the field type of mrvs_data, and what is the expected result? A comma seperated string of full-names?

[kumar22]

Hi, mrvs_data is Single line text type variable and we want to push the data with comma-separated names.

Thanks!

[Kieran Anson]

I would move your logic to run as part of the fulfilment process (workflow or flow). What is this field's data being used for?

[kumar22]

It's a hidden variable and it is not visible anywhere in catalog form/RITM/TASK, the purpose of this variable is to reuse this variable in different places.