How to set up number of comments (additional comments) for template in e-mail notification

Milan13
Giga Expert

Hello,

I have a notification which notifies user once addditional comments are changed, however, probably by default, it shows always last three comments in the e-mail, I need to set this up for the last comment only.

Please see below boy of my e-mail notification - this always shows last three records, I nedd just the last one, is this a  matter of some system property or is ther ea different solution?

Appreciate your help on this.

Milan

<p>Short Description: ${short_description}</p>
<p>Priority: ${priority}<br />Product: ${product}</p>
<div><hr /></div>
<div>Last <strong>Additional Comments</strong> added (list or single):</div>
<div>&nbsp;</div>
<div>${comments}</div>
<div>&nbsp;</div>
<hr />
<p>&nbsp;</p>

1 ACCEPTED SOLUTION

Jaspal Singh
Mega Patron
Mega Patron

Hi Milan,

 

Look for System Properties >> Email properties & then check for below.

find_real_file.png

 

This though would imply it will be a generic/global impact for all jorurnal entry fields used in the notifications.

 

View solution in original post

5 REPLIES 5

Yaraslau
Tera Guru

Try ${comments:1} or ${comments:2} or ...