How to set users to watch list automatically when choose certain category

[AbdulAzeez]

Hello Everyone,

I have a requirement whenever i select a category of "Network" in incident table i must auto-populate 2 users name like user#1 , user#2 in watch list

Please help me out how to achieve this

[snehabinani26]

Hi Abdul,

That BR wont run for the other condition. But do you want the watchlist to become empty when Category changes from Network to some other, then write a onchange Client script of category as

if(newValue != "network"){

g_form.setValue("watch_list","");

}

This will make the Watchlist field empty.

let me know in case you have any query

[Midhun1]

Hi Abdul,

Instead of hard coding sys_id's of users use property and store the users sys_id's there call it in the script.

[snehabinani26]

Hi Abdul,

If your question is answered , please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

[AbdulAzeez]

Sneha i marked it as Correct.

[Alikutty A]

Well you can still mark the correct answer by changing the discussion to a question

dan.bruhn, You help will be much appreciated here.

Thank You

Please Hit Like, Helpful or Correct depending on the impact of response