How to Show catalog item variables on email notifications

Chaitanya Redd1 · ‎06-09-2020

Hello Team,

I need help how to show variables which added on catalog form through email notification. As shown below all that variables has to show on email notification. I have tried by creating Script Include.

Thanks,

JRY

Ankur Bawiskar · ‎06-09-2020

Hi,

I have updated code as below and it worked for me

can you update these 2 lines

var value = current.variables.software_selection.toString(); // give proper variable name here

var parser = JSON.parse(value);

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Mark Roethof · ‎06-09-2020

Hi there,

Can you shared what you tried? What specifically is not working for you, where specifically do you need help with? Is it for example including variables itself to your notification? Or is this about how to generate a summary of your MRVS and add that to your notification? Or is it about how to attach your Script Include to your notification? Etc..

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

Chaitanya Redd1 · ‎06-09-2020

Hi Mark,

I'm trying to share all the software selection which you can see below image which i have added on catalog form. I just wanted to Show Software Selection Varaible set values on Email Notification

For Example :

Number : RITM1234567

Short Description : Test

Software

AutoCAD
Microsoft Project
Microsoft Visio

I need your help to show below image values like above example.

How to do this.