How to show custom search source result as a top result.

[Unique45]

Hello Community!
I have created new Search source 'Template Portal Page' and it is showing in the portal correctly:

However, if I search for something and the Template portal page contains that word, it currently appears at the bottom of the results.

How can I make it show as the top result?

Any help would be greatly appreciated!
Thanks in advanced!

[James Chun]

Hi @Unique45,

Since you are using the Zing search, you would have to use the 'ts_weight' attribute to ensure the records in your search source have higher relevancy than the other search sources.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0639266

Cheers

[Unique45 · Accepted solution]

To achieve this, I made some changes in the Search Portal Page widget.