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How to show custom widget in Agent workspace

TT3
Kilo Guru

We have a widget developed in AngularJS and now we need to add the same in the landing page of Agent workspace. However, in the UI builder, I don't see any option to add custom widget. I am also wondering if there is any way to add the same in the list view?

Any idea?

Thank you.

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi TT

the reason is, that the Agent Workspace is built on a completely different technology and thus you cannot add AgularJS-based widgets.

Instead you have to build Next Experience components. See https://docs.servicenow.com/bundle/sandiego-application-development/page/build/components/concept/cu... for a starting point.

Kind regards
Maik

View solution in original post

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi TT

the reason is, that the Agent Workspace is built on a completely different technology and thus you cannot add AgularJS-based widgets.

Instead you have to build Next Experience components. See https://docs.servicenow.com/bundle/sandiego-application-development/page/build/components/concept/cu... for a starting point.

Kind regards
Maik

Thank you, not sure but there isn't any reference of adding programmable component. For example, we need to add a component which takes input as name and shows message "Hello, <username>".