How to show dates for timeseries line graph trend by date? (In platform Analytics Dashboard)

Navaneeth1
Tera Guru

I had a core UI Report, which was a Time Series Line graph where the trend was done based on CRs Opened date, and the trend would be by week.

In the Core UI report, this would show the beginning of each week on the x-axis and show each week where tickets were created.

I tried to create a similar report in platform analytics, and instead of the date of the starting week, it's showing W1 2026, W2 2026, etc. on the x-axis. I tried the trend by date instead of week, but then the x-axis shows varying dates, and that too it's also showing dates whenCRs were not even created. 

Is there a way to trend by week in the platform analytics report and it show starting of the week instead of W1, W2 etc and is there a way to not show anything in the x-axis for times when no CRs was created. In the Core UI reports only weeks where tickets were created would be shown in the x-axis. Has anyone found a way around this problem?

I've added two screenshots, The new one defines my problem of showing weeks as W1, W2 etc and the old one shows week beginning dates and also doesn't show weeks where no new CRs were created. 

Thank you in advance! 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

any screen shot mate and what type of report you are using in PA.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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 Hi @Navaneeth1 

 

I tried but it showing all dates, you can try this:

 

DrAtulGLNG_0-1769692117727.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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@Dr Atul G- LNG ,

The attached image you've posted does not look like a Time Series - Line Graph. Also, the graph shows varying dates, not the dates for each week. I believe you are using the trend by date, not by week. I need it to either show dates of each week like it used to or only show dates when tickets were created. 

It feels cluttered when it shows dates when no tickets were created.

Hey @Dr Atul G- LNG ,

I've modified the post and attached two screenshots referring to the problem. Please review and let me know if you have any questions based on that.