How to show popup message in workflow
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03-29-2024 07:58 AM
Hi All,
I had a requirement o validate a field in RITM eg.Product owner.There are 3 level of approvals
Manager,Product Owner and VP
If the Product owner is empty then don't allow to the next level of approval and show a popup message that "Need Product Owner approval"
How can we achieve this.

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03-29-2024 08:10 AM
@Community Alums You will not be able to add popup messages in a workflow. If all three approvals are mandatory in your process than it is better to set these fields mandatory at the form level and showing error messages when user tries to submit the form without entering the required details.
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03-29-2024 08:15 AM
Agree with @Sandeep Rajput
Also @Community Alums Better to check this when user is logging the request, check the product owner in back ground if blank or not and then show message to user.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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