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How to show the Inbox Icon in SOW for itil users?

Alon Grod
Tera Expert

Hi,

I have an issue that only admin can see the Inbox icon in SOW, maybe there is a specific role that responsible for that, any suggestion?

Screenshot 2024-03-21 at 9.44.05.png

1 ACCEPTED SOLUTION

Ramesh_Naidu
Mega Guru

Hi @Alon Grod ,

"awa_agent" is the role that gives access to the inbox icon.

Thankyou.

View solution in original post

5 REPLIES 5

Hi @purvapare ,

The notifications mentioned in the above documents appear in the right top notifications panel. And you can you it for ITIL role.

Attaching the screenshot for reference.

Ramesh_Naidu_0-1720878440409.png