Workflow not firing when conditions met

dbrennan
Kilo Contributor

Hey everyone,

I have set up a workflow to start once a specific condition has been met on the table that has been attached to it.   In specific, there is a column in my table called status.   Once an entry in that column has a status of 'Created', the workflow still doesn't fire off.

I can see that a new entry to that table has the status of created but nothing seems to work.

Any idea why my workflow doesn't fire even when the condition is met?

Thank you,

Devlin

11 REPLIES 11

nishailame
ServiceNow Employee
ServiceNow Employee

Can you give us the screenshot of conditions on workflow and status field on record?


Screen Shot 2017-08-04 at 2.08.11 PM.png



Here it is, it's super simple and only depends on one condition but even this doesn't work.


nishailame
ServiceNow Employee
ServiceNow Employee

Use status is and select the Created from drop down. You are using "Created" it should be"created". Check the choice list of status field.


 


Thanks.


PS: Hit like, Helpful, Correct and Endorse, if it answers your question.


Sorry, I was playing around with making some other changes to the condition statement and forgot to change it back.   Having done what you said, still doesn't fix the issue.